Terms of service.

These Terms & Conditions govern all makeup services provided by Madi Caldicott. By booking a makeup service with Madi Caldicott, you agree to the following terms.

Booking an Appointment

  • Appointments for makeup services can be made up to 12 hours in advance, subject to availability.

  • Your booking is confirmed once payment is processed via Timely.

  • Single-person makeup appointments are held at Madi's studio in Cannon Hill. For groups of 3 or more, travel fees apply.

Wedding Makeup Bookings

  • Wedding makeup services can only be booked via email, not through the online booking system.

  • Your bridal trial must be scheduled and completed at least 6 weeks prior to your wedding date.

  • A non-refundable $200 deposit is required to secure your wedding makeup booking. This deposit is non-refundable under any circumstances.

Makeup Appointments

  • A non-refundable deposit of $50 is required to secure all makeup appointments.

  • To reschedule, you must provide at least 24 hours' notice. Failure to do so will result in the forfeiture of your deposit as a cancellation fee.

Photoshoots

  • Photoshoot bookings must be made via email.

  • Travel fees may apply for photoshoots, and an additional fee will be charged for touch-ups during the shoot.

Payment

  • Wedding deposits should be paid via bank transfer or invoice.

  • The remaining balance for wedding bookings must be paid no later than 4 weeks prior to the wedding.

  • Editorial bookings must be arranged via email and paid via bank transfer or invoice.

  • All other bookings are made through Timely and can be paid by card or cash.

Cancellations and Rescheduling

  • If you need to cancel your appointment, please notify Madi as soon as possible.

  • All deposits are non-refundable and non-transferable under any circumstances.

  • If you need to reschedule your appointment, a new deposit will be required.

Travel

  • A travel fee may apply for appointments outside of Madi’s studio location. Please contact Madi for further details on travel fees.

Parking

  • If parking fees apply during your appointment (e.g., hotel or meter parking), you, the client, will be responsible for covering the cost of these charges.

Client Information & Allergies

  • Madi Caldicott requires clients to inform her of any known allergies or sensitivities prior to the makeup application.

  • Makeup by Madi (Madison Caldicott) is not responsible for any allergic reactions, skin irritations (e.g., eczema), or sensitivities that may occur as a result of the makeup application.

Photographs

  • Madi Caldicott reserves the right to take photos or videos of makeup applications and may use these images for promotional or commercial purposes, with your consent.

By booking a makeup service with Madi Caldicott, you acknowledge that you have read and agree to these terms and conditions. Thank you for choosing Makeup by Madi!.